Insights Manager

Requirements

• Candidates will be expected to undertake DBS checks or have, and be willing to apply for SC clearance - typically a minimum of three years’ continuous UK residency within the past five years
• Professional experience managing projects involving analysis and investigation using open-source research and OSINT methods
• Experience working on or supporting projects focused on serious and organised crime or related public safety issues
• Experience coordinating teams or managing delivery within analytical, research or monitoring environments
• Strong ability to interpret and work with both quantitative and qualitative data
• Ability to manage competing priorities and deliver to tight deadlines in fast-paced environments
• Strong attention to detail and ability to identify patterns and key insights within large datasets
• Excellent written, verbal and interpersonal communication skills
• Demonstrable ability to take ownership of tasks and ensure delivery through others
• Willingness to be on-call and occasionally work outside regular working hours in response to operational requirements
• We require and will check on candidates' eligibility to work in the UK and pass any relevant security clearance procedures per the needs of clients
• (Desirable) Experience working with social media datasets or large-scale online data collection
• (Desirable) Familiarity with tools used for data analysis, visualisation or database management
• (Desirable) Experience working with government or law enforcement clients
• (Desirable) Security clearance at SC level or higher in current role

• Candidates will be expected to undertake and pass a police check and additional checks for security clearance at an SC level - typically a minimum of three years’ continuous UK residency within the past five years
• Moonshot is currently recruiting an Insight Manager to support the delivery of projects within a Serious & Organised Crime (SOC) monitoring programme. In this role, you will manage the day-to-day delivery of analytical projects focused on identifying and assessing organised crime activity online
• You will coordinate a team of analysts conducting OSINT monitoring and analysis, ensuring outputs are delivered on time, to a high standard, and aligned with client requirements. The role combines project management with a strong understanding of analytical workflows, requiring the ability to operate in fast-paced environments and support effective delivery across multiple work streams
• This is a one-year fixed-term contract, with the potential to become permanent subject to performance and project requirements
• Managing the day-to-day delivery of projects focused on monitoring and analysing organised crime activity online, ensuring outputs are delivered on time and to a high standard
• Coordinating workflows across data collection, OSINT monitoring, analysis and reporting
• Tasking and supporting a team of analysts, ensuring effective prioritisation of work within high-tempo delivery cycles
• Reviewing and quality assuring analytical outputs, including datasets and written reports, to ensure accuracy, consistency and relevance
• Tracking project progress against timelines and identifying and mitigating risks to delivery
• Supporting the analysis of online organised crime activity, including reviewing large datasets and identifying key patterns, trends and insights
• Supporting the development and refinement of research methodologies and processes where needed for project delivery
• Managing relationships with clients and supporting the presentation of findings in both written and verbal formats
• Contributing to the identification of improvements to workflows, tools and delivery processes