Product Designer; Portal - Volunteer

Help design an innovative volunteer and people management and engagement platform for an award-winning education charity. Shape the user experience, accessibility and engagement of a system that will support volunteers, mentors, tutors and alumni.

Play a vital role in helping Ignite Hubs deliver high-quality, inclusive education to children and young people who need it most. We work particularly with girls, those from disadvantaged backgrounds, and those from underrepresented backgrounds. Your contribution directly supports educational equity and helps young people develop skills critical to future learning and opportunities.

• Experience in Product Design, UX Design, Service Design or Digital Experience Design
• Strong understanding of user‑centred design principles
• Experience designing digital products, platforms or internal systems
• Ability to simplify complex workflows and user journeys
• Understanding of accessibility and inclusive design
• Experience creating wireframes, prototypes and user flows
• Familiarity with tools such as Figma

• Experience designing HR, volunteer management, CRM or community platforms
• Experience with accessibility standards ("WCAG")
• Experience designing gamification, engagement or recognition systems

We are looking for someone who can commit regular time to the role. We work flexibly and understand that availability can vary from week to week, but overall, you should have regular time available to volunteer.

Remote

Ignite Hubs is developing an innovative Ignite Portal
, a hybrid between a HR and Volunteer Management System designed to support the lifecycle of our people such as volunteers, mentors, tutors and alumni. The platform will help us recruit, onboard, engage, organise and retain the people who make our work possible.

We are currently in the early design and development phase and are looking for an experienced Product Designer with UX and accessibility experience to help shape the platform from the outset.

This is an opportunity to influence the design of a product that will become the central hub for managing and engaging our team members. You will work closely with the Founder and developers to help translate ideas and requirements into intuitive, accessible and engaging user experiences.

• Volunteer, tutor, mentor and staff profiles
• Recruitment and onboarding workflows
• DBS and safeguarding compliance tracking
• Volunteer hours tracking and reporting
• Instructor scheduling and attendance management
• Opportunity listings and applications
• Recognition, badges and volunteer engagement features
• Networking and community-building functionality