OTSM Trainer - Security-Cleared

The Project Trainer Specialist will design, deliver, and evaluate the OTSM training suite for a user base (5000+ across virtual and on premise locations). This training will range from simple documentation support to in-person sessions depending on the need of each team.

• Conduct Needs Analysis:
  Consult with objective managers and stakeholders to identify critical training gaps caused by new processes or software.
• Design Curriculum:
  Build comprehensive training frameworks, lesson plans, user guides, and digital learning assets tailored to diverse business audiences.
• Deliver Training:
  Facilitate engaging instructor-led workshops, webinars, and hands-on system simulations across multiple business functions.
• Support System Rollouts:
  Provide dedicated, high-touch training support during critical go-live windows to accelerate user adoption.
• Evaluate Effectiveness:
  Measure training success using post-course assessments and feedback surveys to refine materials continuously.
• Maintain Documentation:
  Update user manuals, knowledge base articles, and video libraries as project scopes and features evolve.
• Administer LMS:
  Upload, track, and report on project-specific training completion metrics within the Learning Management System.

• Degree in Education, HR, Business Administration, or equivalent practical experience.
• Minimum 3-5 years of experience delivering training explicitly linked to major business projects.
• Deep familiarity with OTSM tool.
• Excellent presentation, classroom management, and cross-functional communication skills.
• Exceptional adaptability to changing project timelines and a patient, user-focused mindset.

• Certified Professional in Talent Development (CPTD) or TAP accreditation.
• Prior experience supporting OTSM rollouts.
• Proficiency with training tools used by client
• Strong understanding of client standard methodologies and processes.
• High level of self-motivation with the ability to translate technical jargon into simple concepts.