IT Asset Management Apprentice

Location: Greater London

## IT Asset Management Apprentice Apply locations:
London - Exchange Tower posted on:
Posted 4 Days Agotime left to apply:
End Date:
June 15, 2026 (2 days left to apply) job requisition :
JR-02925

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Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply!
** IT Asset Manager (Apprentice)*
* ** Join a team where
* Purpose* drives everything we do,
* Ambition* fuels our growth,
* Trust* builds our foundation, and
* Respect* shapes our culture.
** We're not just hiring — we're inviting you to
** build the future
** with us. If you're curious, driven, and ready to leave your mark, this is your invitation to make your next move.
**
* Contract:

**** Initially a Fixed term contract for 24 months to cover the lifetime of the apprenticeship. On successfully passing your apprenticeship qualification, we are committed to offering a suitable permanent position.
* **
* Working hours:

**** 35 hours per week is full time. As an apprentice you will be spending 20% of your time on off-the job learning, which includes attending lectures/tutorials with your training provider.
* *** Salary:****£26,936
* **
* Location:

**** London, Exchange Tower
* *** Reporting to:
**** Service Management Manager
* By joining our team, you'll enjoy the best of both worlds – hybrid working and the collaboration of a great office environment.
* Our hybrid policy sees us all working at least four days across a fortnight in the office.
* As well as extensive opportunities for personal and career development.
*
* About Us:

** The Financial Ombudsman Service is an independent, not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers, or small businesses, and their financial service providers.  The Asset Management Apprentice will support the development of the organisation’s IT Asset Management (ITAM) and Configuration Management (CMDB) capability. The role contributes to building a robust, accurate and auditable asset management estate covering end‐user assets, software assets and infrastructure assets, all forming part of the wider CMDB ecosystem that underpins service management, operational stability and governance.

*
* What You’ll Do:

*
* · Support management of end‐user assets (laptops, peripherals, accessories) across their lifecycle  
· Maintain accurate asset and configuration item (CI) records in the CMDB  
· Support software asset and licence record maintenance including entitlement and deployment  
· Assist with infrastructure and platform asset records
· Perform data quality checks and reconciliation activities  
· Support joiner, mover and leaver processes to ensure asset accuracy
· Work with Service Management and Front‐End Services to align asset records to live services  
· Contribute to audits and governance activities  
· Assist in documenting processes and identifying improvement opportunities  
* To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria:
* ** Minimum Criteria*
* · You will have achieved 5 GSCEs at grade A-C, including English and Maths (or equivalent qualification).
· On enrolment onto the apprenticeship (September 2026) you will be at least 18 years of age, not be in full-time education or receiving of funding for other learning programmes.  
· You will need a full UK Right to Work for the duration of the apprenticeship, and have valid and eligible residency status and be a resident in the UK for 3 years before the start of the apprenticeship  
** In addition your CV should show us*
* · Good attention to detail
· No prior specialist experience required but an Interest in IT, service management or asset management would be ideal so use your CV to showcase your interest!  
** Why You'll Love Working With Us:
** We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy.  They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://  ·        
** Flexibility**:
Work…