Sales Tech Enablement Specialist

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?

At Informa Tech Target, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue.

We’re a vibrant community of over 2,000 world-class practitioners, with offices in 19 locations worldwide. As a Nasdaq-listed company, we are also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research, and a FTSE 100 member recognised as one of Britain’s Most Admired Companies.

About Informa Tech Target

Informa Tech Target (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI.

With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa Tech Target has a unique understanding of and insight into technology markets.

Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:

• Trusted information that shapes the industry and informs investment
• Intelligence and advice that guides and influences strategy
• Advertising that grows reputation and establishes thought leadership
• Custom content that engages and prompts action
• Intent and demand generation that more precisely targets and converts

Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit

This role is based in our 240 Blackfriars office.

We are seeking a Sales Tech Enablement Specialist to join our Sales Operations & Enablement team. The role is based out of our office in London, UK. Reporting to the Sales Tech Enablement Manager, you will serve as the subject matter expert for our sales technology stack, supporting a global sales organization of 100+ professionals. This role is critical in maximizing the effectiveness of our sales tools, driving user adoption, and ensuring our sales teams have the technical capabilities to achieve their targets.

• Serve as the primary subject matter expert for our sales technology stack, including Salesforce, Outreach, Autobound, Gong, Linked In Sales Navigator, Ebsta, Zoom Info and Clay
• Maintain deep knowledge of platform capabilities, features, and best practices to guide sales team usage
• Monitor tool utilization and adoption metrics, identifying opportunities for improved engagement
• Configure and optimize sales tools to align with business processes and sales workflows
• Triage and resolve inbound queries in a timely manner from users relating to enablement, such as training and knowledge improvement, general “how to” questions and scoping out enhancement requests to be able to act as the bridge between the users and technical teams
• Troubleshoot technical issues and serve as first point of contact for sales technology support
• Partner with IT and vendor support teams to resolve complex technical challenges
• Participate in User Acceptance Testing (UAT) for enhancement request and technical fixes

• Manage end-to-end onboarding process for new users across the Sales Technology stack
• Design and deliver comprehensive training programs for new hires and existing sales team members on all sales technology platforms
• Create engaging training materials including user guides, video tutorials, quick reference sheets, and FAQs
• Conduct live training sessions (virtual and in-person) for individual tools and integrated workflows
• Provide ongoing coaching and support to drive continuous learning and skill development
• Maintain a centralized knowledge base and resource library for self‑service learning

• Build and maintain dashboards and reports that track sales technology usage, adoption, and effectiveness
• Analyse sales activity data to…