Delivery Lead – BTS Global Markets

Delivery Lead – Global Markets IT

We are looking for a Senior delivery leader to manage IT change across a Global Markets value stream. The role ensures project delivery aligns with business strategy, regulatory obligations, and technology priorities.

• Own delivery outcomes for a defined Global Markets value stream – scope, schedule, cost, quality and confidence.
• Translate business strategy, portfolio priorities and regulatory commitments into clear delivery roadmaps and release plans.
• Lead complex cross‑cutting programmes spanning multiple delivery teams.
• Balance strategic delivery objectives, application enhancements with operational stability in a production‑critical environment.
• Lead delivery risk management, including identification, mitigation and escalation of delivery and operational risks.
• Act as delivery leader within Global Markets IT, contributing to leadership forums and strategic planning.
• Drive Agile delivery practices within Global Markets IT.
• Drive alignment to objectives and ensure delivery predictability.
• Foster a culture of accountability, transparency and continuous improvement.
• Work closely with Portfolio Leads to ensure clear alignment between business priorities and delivery execution, effective demand intake, prioritisation and sequencing of work, and robust governance.
• Manage complex dependencies (cross‑value‑stream, shared services, third‑party and vendor) and coordinate with other Delivery Leads for enterprise alignment.
• Escalate and resolve risks and constraints in a timely, controlled manner.
• Manage budgets, forecasts, cost controls across the value stream and oversee vendor delivery and performance.
• Lead and develop a team of delivery professionals (Scrum Masters, RTEs).
• Drive continuous improvement in delivery maturity, flow and predictability, using delivery metrics such as predictability, throughput and lead time.
• Champion tooling, processes and ways of working improvements across Global Markets IT.

• Senior delivery leadership experience (ideally within insurance).
• Proven track record delivering large‑scale, complex technology programmes or value streams.
• Experience in Programme Management combined with hands‑on Agile experience.
• Experience operating within portfolio‑driven governance models.
• Deep understanding of dependency management in complex, matrixed organisations.
• High credibility with senior business and technology stakeholders.
• Experience delivering regulatory or control‑driven change.
• Background working across global, multi‑vendor delivery models.

Eligible for a comprehensive benefits package including medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave and more.

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status or any basis prohibited by law.

Office presence: 3 days per week (specify location as required).