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IT Service Desk Lead - Customer‑First Support & Growth

Job in London, Greater London, W1B, England, UK
Listing for: Clarify Consultancy Ltd
Full Time position
Listed on 2026-06-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Project Manager, Systems Administrator, IT Support
Job Description & How to Apply Below

Clarify Consultancy Ltd is looking for a passionate Service Desk Manager to lead a high-performing team in the United Kingdom. You'll oversee the Service Desk's daily operations, ensuring timely resolutions and a customer-first approach. Key responsibilities include managing client escalations, mentoring team members, and ensuring compliance with ITIL and ISO requirements.

This dynamic company offers excellent remuneration, bonuses, and up to 25 days holiday, making it a great opportunity for career growth.

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