Delivery Director - Retail​/CPG Industry

Location: Greater London

We're looking for a Delivery Director – Retail/CPG Industry to join our team in London. This role provides an opportunity to lead large-scale transformation initiatives for prominent clients in the Retail and Consumer Products sectors. You will have a pivotal influence on defining delivery strategies, ensuring seamless execution of complex programs, and fostering innovation through collaborative, globally distributed teams.

Responsibilities Oversee end-to-end client delivery from initiation through the entire project lifecycle, ensuring alignment with EPAM processes

Manage client relationships and expectations, representing delivery at governance level

Coordinate multiple work streams and clients, ensuring cohesive delivery across finance, sourcing, implementation and business outcomes

Build and maintain strong relationships with executive stakeholders

Collaborate with product owners, architects, engineers and QA teams to drive estimates, delivery plans and retrospectives

Proactively identify and manage engagement risks, escalating major issues as necessary

Support business development activities, identifying opportunities with existing and new clients

Participate in pre-sales activities, prepare proposals, define implementation and design, and present solution architecture and delivery statements of work

Requirements

Proven experience in leading and managing teams, including hiring, mentoring and performance management, with a demonstrated ability to set strategic direction

Track record of successfully managing multiple complex projects or programs from initiation to delivery

Familiarity with common project management methodologies (Agile, Scrum, Waterfall) and related tools

Strong negotiation and communication skills to engage internal and external stakeholders, ensuring their requirements are met Experience building and leading geographically distributed delivery teams and defining effective operating models

Strong understanding of cloud platforms such as AWS, Azure or GCPProven history of managing complex data-driven projects from start to finish

Hands-on experience in technology and software engineering with the ability to influence technical decisions and drive delivery practices

Ability to present strategies and progress reports to executive leadership

Strong organizational skills, with ability to thrive in a fast-paced environment and meet tight deadlines

Nice to have Experience delivering large-scale ecommerce projects

Knowledge of data management concepts including governance, quality, integration and lifecycle management

Understanding of data technologies, including SQL/No

SQL databases, data warehousing solutions (e.g., Snowflake, Redshift), and ETL tools

We offer

EPAM Employee Stock Purchase Plan (ESPP)
Protection benefits including life assurance, income protection and critical illness cover

Private medical insurance and dental care Employee Assistance Program Competitive group pension plan Cycle scheme, Techscheme and season ticket loans

Various perks such as free Wednesday lunch in-office, on-site massages and regular social events

Learning and development opportunities including in-house training and coaching, professional certifications, and courses

If otherwise eligible, participation in the discretionary annual bonus program

If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
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