Delivery Director - Retail​/CPG Industry

We're looking for a Delivery Director – Retail/CPG Industry to join our team in London. This role provides an opportunity to lead large-scale transformation initiatives for prominent clients in the Retail and Consumer Products sectors. You will have a pivotal influence on defining delivery strategies, ensuring seamless execution of complex programs, and fostering innovation through collaborative, globally distributed teams.

• Oversee end-to-end client delivery from initiation through the entire project lifecycle, ensuring alignment with EPAM processes
• Manage client relationships and expectations, representing delivery at governance level
• Coordinate multiple work streams and clients, ensuring cohesive delivery across finance, sourcing, implementation and business outcomes
• Build and maintain strong relationships with executive stakeholders
• Collaborate with product owners, architects, engineers and QA teams to drive estimates, delivery plans and retrospectives
• Proactively identify and manage engagement risks, escalating major issues as necessary
• Support business development activities, identifying opportunities with existing and new clients
• Participate in pre-sales activities, prepare proposals, define implementation and design, and present solution architecture and delivery statements of work

• Proven experience in leading and managing teams, including hiring, mentoring and performance management, with a demonstrated ability to set strategic direction
• Track record of successfully managing multiple complex projects or programs from initiation to delivery
• Familiarity with common project management methodologies (Agile, Scrum, Waterfall) and related tools
• Strong negotiation and communication skills to engage internal and external stakeholders, ensuring their requirements are met
• Experience building and leading geographically distributed delivery teams and defining effective operating models
• Strong understanding of cloud platforms such as AWS, Azure or GCP
• Proven history of managing complex data-driven projects from start to finish
• Hands‑on experience in technology and software engineering with the ability to influence technical decisions and drive delivery practices
• Ability to present strategies and progress reports to executive leadership
  
  Strong organizational skills, with ability to thrive in a fast‑paced environment and meet tight deadlines

• Knowledge of data management concepts including governance, quality, integration and lifecycle management
• Understanding of data technologies, including SQL/No
  
  SQL databases, data warehousing solutions (e.g., Snowflake, Redshift), and ETL tools

• EPAM Employee Stock Purchase Plan (ESPP)
• Protection benefits including life assurance, income protection and critical illness cover
• Private medical insurance and dental care
• Employee Assistance Program
• Cycle scheme, Techscheme and season ticket loans
• Various perks such as free Wednesday lunch in-office, on-site massages and regular social events
• Learning and development opportunities including in-house training and coaching, professional certifications, and courses
• If otherwise eligible, participation in the discretionary annual bonus program
• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program