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IT Service Manager DV Cleared Hybrid

Job in London, Greater London, W1B, England, UK
Listing for: Sanderson Government and Defence
Full Time, Part Time position
Listed on 2026-06-17
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, IT Support, Systems Analyst
Salary/Wage Range or Industry Benchmark: 600 - 700 GBP Daily GBP 600.00 700.00 DAY
Job Description & How to Apply Below

Position: IT Service Manager

Location:

Central London (2 days per week)
Day Rate: £600 to £700 per day inside IR35
DV Clearance Required

We are seeking an experienced IT Service Manager to support a long term critical public sector programme within a secure environment. The successful candidate will hold active UKSV DV clearance and bring strong experience delivering and managing IT services across complex stakeholder landscapes.

Key Responsibilities

  • Lead and manage IT service delivery in line with agreed SLAs and KPIs
  • Own and continuously improve ITSM processes, aligned to ITIL best practice
  • Act as the primary interface between technical teams, end users, and senior stakeholders
  • Manage incident, problem, change, and service transition activities
  • Support service governance, reporting, and continual service improvement initiatives

Skills & Experience

  • Active UKSV Developed Vetting (DV) clearance
  • Proven experience working within the UK public sector, ideally on secure or defence programmes
  • Strong background in IT Service Management (ITSM)
  • Solid working knowledge of ITIL (certification preferred)
  • Excellent stakeholder management and communication skills

Desirable

  • Experience operating within large, complex or mu...
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