Solutions Consultant; French Speaking

Requirements

• Technical knowledge: familiarity with REST APIs, CRM integrations (Salesforce/Hub Spot), MCP, OAuth and security/permission models
• Proven SaaS Customer-Facing Experience
  - Minimum 2 years in technical but customer facing roles such as Sales Engineering, Solutions Architect, or similar consultative SaaS roles supporting complex post-sale environments
• Strong GTM & Revenue Acumen
  - Deep understanding of B2B prospecting, segmentation strategy, outbound workflows, revenue operations, and how tooling supports commercial performance
• Strategic & Structured Thinker
  - Able to diagnose complex customer environments quickly, simplify ambiguity, and design clear, actionable solution frameworks
• Executive Credibility
  - Confident facilitating discovery and presenting recommendations to senior stakeholders and decision-makers
• Commercially Minded
  - Understands how solution alignment protects revenue, reduces churn risk, and creates expansion opportunities
• Collaborative Partner
  - Comfortable operating in a pod-style or specialist overlay model, working alongside Account Managers and cross-functional teams
• Adaptable in a Scale-Up Environment
  - Resourceful, proactive, and comfortable shaping new processes in a fast-moving organisation
• Fluent in French & English
  - Outstanding verbal and written communication skills in both languages

• As a French Speaking Solutions Consultant/Specialist, you will act as a strategic solution partner to Account Executives & Account Managers. When complex, multi-layered, or high-growth use cases are identified, you will lead the discovery, design, and shaping of tailored Cognism solutions that align to the Customer Decision Cycle and Joint Business Plan
• You will be a technical trusted advisor both to our prospects, customers and internal stakeholders, covering not only pre-sales phase but also including post-sales responsibilities
• You will own the solution strategy within your engagements - ensuring customers’ strategic objectives, operating constraints, and GTM ambitions are translated into practical, scalable workflows within Cognism
• This role is pivotal in reducing downstream friction, strengthening long-term adoption, protecting revenue, and positioning Cognism as a strategic GTM partner in a high-growth SaaS environment
• Partner with Account Executives & Account Managers
  - Collaborate closely with Account Executives & Account Managers to understand account strategy, commercial priorities, growth plans, and risk signals, translating these into structured solution design engagements
• Lead Strategic Discovery
  - Facilitate consultative sessions with champions and decision-makers to uncover ICP definitions, territory models, segmentation strategy, data requirements, and workflow challenges
• Design Workflow-Based Solutions
  - Translate GTM strategy into practical Cognism configurations, use cases, targeting frameworks, and scalable prospecting workflows aligned to commercial KPIs
• Shape the Right Solution Early
  - Engage in accounts where standard onboarding is insufficient, ensuring complexity is addressed upfront to prevent misalignment or underutilisation
• Accelerate Strategic Time-to-Value
  - Help customers ope rationalise Cognism in a way that delivers measurable impact quickly while remaining scalable as they grow
• Mitigate Commercial & Adoption Risk
  - Step in where solution misalignment, workflow confusion, or strategic drift is impacting engagement or expansion potential
• Support Expansion & Growth Conversations
  - Identify additional use cases, team rollouts, or advanced applications that align with the Joint Business Plan and unlock incremental value
• Feed Insights Back to the Business
  - Surface recurring strategic use cases, product gaps, workflow challenges, and GTM trends to Product, Sales, and Revenue teams to strengthen our overall customer strategy