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Enterprise​/Solution Architect; Servicenow

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: DCV Technologies
Part Time position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    Systems Engineer, IT Consultant, Systems Analyst, IT Project Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Enterprise / Solution Architect (Servicenow)
Location: Greater London

Enterprise / Solution Architect - Service Now | Telecom | Outside IR35

Contract:

6 Months Initial

Location:

London (Hybrid - 2 days per week)

We are seeking an experienced Enterprise Architect / Solution Architect with strong Service Now and telecommunications experience to join a major transformation programme.

This role is ideal for a Service Now Architect who has delivered enterprise-scale solutions within telecom, OSS/BSS or communications environments and can translate complex business requirements into scalable technical architecture.

Key Responsibilities
  • Define end-to-end Service Now architecture and solution design.
  • Lead architecture across Service Now modules including ITOM/TSOM, TSM, CSM, HRSD, IRM/GRC, Sec Ops and SPM.
  • Drive platform governance, standardisation and best practice.
  • Design integrations, workflows, data models and technical solutions.
  • Collaborate with senior business and technology stakeholders.
  • Support large-scale digital transformation and service management initiatives.
Key Requirements
  • Strong experience as an Enterprise Architect, Solution Architect or Service Now Architect.
  • Deep knowledge of the Service Now platform and multiple Service Now modules.
  • Telecom, Telecommunications, OSS/BSS or Communications Service Provider experience.
  • Proven track record delivering enterprise-scale Service Now programmes.
  • Strong integration architecture, governance and solution design experience.
  • Excellent stakeholder management and communication skills.
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