Enterprise/Solution Architect; Servicenow
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-18
Listing for:
DCV Technologies
Part Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
Systems Engineer, IT Consultant, Systems Analyst, IT Project Manager
Job Description & How to Apply Below
Location: Greater London
Enterprise / Solution Architect - Service Now | Telecom | Outside IR35
Contract:
6 Months Initial
Location:
London (Hybrid - 2 days per week)
We are seeking an experienced Enterprise Architect / Solution Architect with strong Service Now and telecommunications experience to join a major transformation programme.
This role is ideal for a Service Now Architect who has delivered enterprise-scale solutions within telecom, OSS/BSS or communications environments and can translate complex business requirements into scalable technical architecture.
Key Responsibilities- Define end-to-end Service Now architecture and solution design.
- Lead architecture across Service Now modules including ITOM/TSOM, TSM, CSM, HRSD, IRM/GRC, Sec Ops and SPM.
- Drive platform governance, standardisation and best practice.
- Design integrations, workflows, data models and technical solutions.
- Collaborate with senior business and technology stakeholders.
- Support large-scale digital transformation and service management initiatives.
- Strong experience as an Enterprise Architect, Solution Architect or Service Now Architect.
- Deep knowledge of the Service Now platform and multiple Service Now modules.
- Telecom, Telecommunications, OSS/BSS or Communications Service Provider experience.
- Proven track record delivering enterprise-scale Service Now programmes.
- Strong integration architecture, governance and solution design experience.
- Excellent stakeholder management and communication skills.
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