UX Lead - Mobile App

Recruitment Partner:
Matthew Nelligan

UX Lead - Mobile App

Boots – Nottingham, Beeston

Shift Pattern:
Full Time

Contract:

12M FTC

Are you passionate about creating exceptional user experiences? At Boots, we’re on the lookout for a talented UX Lead - Mobile App to join our dynamic Digital team. This is a fantastic opportunity to make a real impact in a company that values innovation and collaboration.

At Boots, we work every day to build a brilliant environment for our people, empowering them to make a difference for our customers and colleagues. Our commitment to care, confidence, and connection is at the heart of everything we do.

• Lead the design and development of user‑centric mobile app experiences.
• Directly manage a team of Product Designers, with a meaningful commitment to their development and day‑to‑day performance.
• Provide hands‑on coaching, design direction, and honest feedback that helps each designer grow and deliver their best work.
• Collaborate with cross‑functional teams to drive innovative solutions.
• Utilise your expertise to enhance user engagement and satisfaction.
• Hold accountability for the quality and effectiveness of all UX artefacts produced within the App domain during the agile development cycle.
• Ensure design decisions balance user needs, business goals, technical feasibility, and accessibility compliance.
• Maintain awareness of how the App experience interacts with adjacent product areas, ensuring a holistic and coherent user journey.
• Work within and contribute to the evolution of shared UCD process, design system, and brand guideline.
• Partner with the Product Lead to contribute to the app product vision and UX backlog, grounding recommendations in user insight and data.
• Continuously identify experience improvement opportunities and help define the longer‑term UX direction for the domain.

• Hands‑on experience designing native mobile apps for iOS and/or Android.
• Experience bringing an autonomous, established team into alignment with wider organisational design standards or governance frameworks.
• Familiarity with agile and lean UX methodologies within a large, cross‑functional product organisation.
• Deeper specialism in one UX discipline – e.g. product design, user research, content design, or accessibility – alongside breadth across others.
• Experience in retail, e‑commerce, or consumer‑facing digital products.

• Boots Retirement Savings Plan.
• Generous employee discounts for you and a family member.
• Enhanced maternity, paternity, and adoption leave pay.

We believe in a culture where everyone belongs. At Boots, we pride ourselves on being an equal opportunity employer, fostering an inclusive environment where individuality is celebrated.

If you’re ready to take the next step in your career and join a team that supports and values you, we’d love to hear from you! Apply now and let’s create something brilliant together.

We hope to hear from you soon. Be brilliant with Boots!