Business Analyst/Architect
Job in
London, Greater London, W1B, England, UK
Listed on 2026-06-18
Listing for:
Xcede
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
Business Systems/ Tech Analyst, Data Analyst, IT Business Analyst
Job Description & How to Apply Below
Business Analyst / Knowledge Architect
I'm supporting an SAAS client, hiring a Business Analyst / Knowledge Architect to identify, quantify and prioritise automation opportunities across a growing technology business. You'll work closely with stakeholders and AI delivery teams to map processes, uncover inefficiencies, build automation business cases, and prepare documentation and knowledge assets for AI-enabled solutions, including LLM and RAG-based systems.
Responsibilities
- Map current-state business processes through stakeholder interviews, workshops and process analysis.
- Identify manual effort, bottlenecks and operational inefficiencies.
- Build automation business cases including ROI, effort reduction and operational impact.
- Translate business requirements into clear delivery-ready specifications for AI and automation teams.
- Design and maintain knowledge structures, taxonomies and AI-ready documentation.
- Audit, clean and restructure SOPs, policies and training materials for AI consumption.
- Create process maps, SOPs, RACI documentation and adoption materials.
- Maintain a prioritised backlog of automation opportunities and track realised benefits.
- Proven Business Analysis experience within technology, SaaS or digital environments.
- Strong process mapping and workflow discovery ...
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