Generative BI & Insight Manager

Role:
Generative BI & Insight Manager (CL7)

Practice:
Data & AI
Locations:
London, Manchester or other UK locations

Accenture Song accelerates growth and value for our clients through sustained customer relevance.

• Strong knowledge of semantic layer design and optimization (e.g., LookML, dbt, or similar frameworks).
• Hands‑on experience integrating and fine‑tuning Large Language Models (LLMs) for conversational analytics.
• Exposure to cloud ecosystems (Azure, AWS, GCP) and understanding of data governance and ethical AI practices.
• Deep understanding of marketing analytics & digital analytics.
• Knowledge of customer service metrics such as CSAT, churn prediction, and operational KPIs.
• Prior experience with conversational analytics or BI.
• Knowledge of prompt engineering and model evaluation techniques.
• Ability to translate complex business requirements into scalable AI‑powered solutions.
• Proven ability to manage cross‑functional teams and drive adoption of innovative technologies.
• Strong communication and stakeholder engagement skills to evangelise the proposition internally and externally.
• Strategic thinker with a focus on delivering measurable impact and aligning solutions with enterprise goals.
• Clear understanding of existing technologies and proposition in the space.
• Strong understanding of data integration processes, APIs, and database management.

• Design, deliver and optimise generative BI & insight solutions for large‑scale clients.
• Monitor performance of solutions and continuously improve them.
• Interpret complex user requirements and translate them into technical design.
• Stay ahead of emerging trends in generative AI, BI and conversational analytics.
• Evangelise solutions internally and externally through demos and thought leadership.
• Educate peers, team members and leaders in the business about the space.
• Act as the primary liaison between stakeholders to align generative BI & insight capabilities with business goals on the client’s behalf.
• Act as the primary owner of generative BI & insight for the AI & Data Practice.
• Proactively identify and mitigate risks related to AI and management.
• Operate comfortably in matrixed organisations and cross‑functional teams.

Act as the primary liaison between stakeholders to align generative BI & insight capabilities with business goals on the client’s behalf, and serve as the primary owner of generative BI & insight for the AI & Data Practice.

• Competitive basic salary and annual performance bonus.
• Opportunities to acquire equity.
• Wide range of health and wellbeing benefits.
• 30 days of leave each year plus 3 extra volunteering days for charitable work.
• Family‑friendly and flexible work policies.
• Attractive pension plan with financial wellbeing support.
• Private healthcare insurance and mental wellbeing support.
• Employee Assistance Program, career development and counselling.
• Generous parental leave offerings.

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with clients and partners to enable delivery of the outstanding services we are known for.

Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion, belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.