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Senior BMC Helix Specialist
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-19
Listing for:
EPAM Systems, Inc.
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
IT Consultant, Systems Analyst, IT Project Manager
Job Description & How to Apply Below
We're looking for a Senior BMC Helix Specialist to join our team in London, United Kingdom in a hybrid working mode. In this role, you will play a key part in delivering innovative IT service management solutions that drive business value for our clients. Your expertise will help organizations optimize their IT operations, enhance service delivery and achieve operational excellence in a dynamic environment.
Responsibilities Design and implement BMC Helix solutions for enterprise clients
Lead integration of BMC Helix with existing IT systems
Collaborate with stakeholders to gather and analyse requirements
Provide technical guidance and best practices for BMC Helix adoption
Troubleshoot and resolve complex issues related to BMC Helix Ensure solutions align with industry standards and client objectives
Conduct training sessions for client teams on BMC Helix functionalities
Document solution architectures and configurations
Support continuous improvement initiatives for IT service management
Stay updated on latest BMC Helix features and industry trends
Requirements
Proven experience with BMC Helix platform implementation and support
Strong knowledge of IT service management processes
Experience with system integration and API management
Excellent problem-solving and analytical skills
Effective communication and stakeholder management abilities
Familiarity with ITIL framework
Ability to work independently and as part of a team Strong documentation skills
Nice to haveBMC Helix certification
Experience with cloud-based ITSM solutions
Knowledge of automation and orchestration tools
We offerEPAM Employee Stock Purchase Plan (ESPP)
Protection benefits including life assurance, income protection and critical illness cover
Private medical insurance and dental care Employee Assistance Program Competitive group pension plan Cycle scheme, Techscheme and season ticket loans
Various perks such as free Wednesday lunch in-office, on-site massages and regular social events
Learning and development opportunities including in-house training and coaching, professional certifications, and courses
If otherwise eligible, participation in the discretionary annual bonus program
If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
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Position Requirements
10+ Years
work experience
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