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Customer Support Lead — Fintech Scale & Impact
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-20
Listing for:
Job Search Place Limited
Full Time
position Listed on 2026-06-20
Job specializations:
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IT/Tech
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Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Job Search Place Limited is seeking a Customer Support Lead in Greater London. This role involves leading a team of 10 to ensure high-quality support and optimize operational processes. The candidate should have a proven track record in customer support in a high-growth fintech environment.
Expect to develop scalable systems, drive metrics-based improvements, and maintain performance standards. Strong communication and analytical skills are essential for this crucial role in a dynamic, mission-driven company.
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