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Epic EPR Help Desk Pro — 1st Line Support

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: NHS
Full Time position
Listed on 2026-06-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

NHS is seeking a dedicated EPR Help Desk Analyst to provide first-line support to users of the EPR system across the Trust and remotely. You will deliver high-quality customer service through various communication channels, acting as a point of contact for technical queries and assisting users with their MyMarsden accounts.

The successful candidate will demonstrate substantial experience in customer service within an IT Service Desk and possess excellent communication skills to liaise effectively with both clinical and administrative staff.

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