Head of RFP Enablement - Platform

Job Description

As our first RFP Enablement Manager, you will own and define the end-to-end RFP function for Wise Platform — from process design to tooling, knowledge management, response quality, and analytics. This high-impact role that will act as the connective tissue between Commercial, Presales, Product, Legal, Compliance, and Delivery.

Wise Platform is winning and competing for strategic enterprise partnerships — with global banks, fintechs, and payment providers  volume and complexity of RFPs is growing, and this role exists to ensure we respond to every strategic opportunity with the quality, speed, and consistency it deserves.

• Define and own the RFP process end-to-end — intake, qualification, coordination, submission, and retrospective
• Build and maintain our knowledge repository — a centralised, living content library of approved answers, product capabilities, compliance documentation, case studies, and data points that reduces build-from-scratch effort on every submission
• Select and implement RFP tooling — evaluate, procure, and embed the right technology to support our response workflow (e.g. RFP automation platforms, AI-assisted writing tools, content versioning)
• Drive quality validation — establish a review and sign-off framework to ensure every submission is accurate, on-brand, and strategically positioned
• Own RFP analytics and win/loss tracking — build dashboards and reporting on RFP pipeline, win rates, turnaround times, and response quality to drive continuous improvement
• Coordinate cross-functional response teams — orchestrate contributors across Presales, BD, Product, Compliance, Legal, Finance, and Engineering, removing this coordination burden from individual consultants
• Develop an RFP qualification framework — define criteria for which RFPs we should and should not respond to, aligned to our GTM strategy
• Lead post-RFP retrospectives — capture learnings from wins and losses to feed back into content, process, and strategy

• Define a function from scratch — shaping the process, tooling, and culture of how Wise Platform responds to enterprise opportunities
• Work on some of the most strategically important deals in the business, including global banks, fintechs, and enterprise payment platforms
• Influence commercial outcomes directly — improving win rates across a pipeline that spans multiple regions and verticals
• Collaborate closely with Presales, Commercial, and Product leadership
• Build a knowledge asset that compounds in value over time

We believe teams are strongest when they are diverse, equitable and inclusive. We celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.