Global Application Support Lead — SaaS, SLA & Incident Expert
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-21
Listing for:
Pacific Asset Management, LLC
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, Systems Analyst, Technical Support
Job Description & How to Apply Below
Pacific Asset Management, LLC is seeking an Application Support Manager to lead a global support team across their Protection and Decision Platform products. The ideal candidate will oversee incident resolution, coaching team members for performance improvement.
Required qualifications include over 5 years' experience in app support, strong leadership skills, and proficiency in tools like Jira Service Management. They should thrive in a fast-paced environment, actively drive process improvements, and foster customer satisfaction.
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