Senior Business Analyst; MGAs​/Delegated Underwriting

Job Title: Senior Business Analyst (MGAs / Delegated Underwriting)

Location: London / Northampton

We are seeking an experienced Senior Business Analyst to support delivery initiatives on the GLOW platform within an agile environment. The ideal candidate will bring strong expertise in MGA / Delegated Underwriting (DUA) processes, along with the ability to translate complex business requirements into structured, deliverable solutions.

10+ years' experience as a Business Analyst in Agile delivery environments.

Strong knowledge of MGA / Delegated Underwriting processes, including:

• Partner onboarding & management
• Bordereaux management
• Data ingestion & processing

Proven ability to:

• Analyze business demands.
• Translate requirements into system solutions.

Experience in system development or transformation initiatives.

Familiarity with:

• Agile methodologies (Scrum).
• Azure Dev Ops (preferred).

Hands‑on experience with:

• User stories & acceptance criteria.
• Use cases & UML diagrams.
• Strong communication, facilitation, and presentation skills.
• Ability to independently lead workshops and stakeholder meetings.
• Excellent organizational and backlog management skills.
• Strong attention to detail.

Requirements Analysis & Definition

• Elicit, analyze, and define business requirements for the GLOW platform.
• Translate business needs into structured Azure Dev Ops backlog items.
• Ensure requirements are clearly aligned with business objectives and technical feasibility.

Documentation & Artefact Creation

• Produce high‑quality documentation including feature specifications, user stories with acceptance criteria, non‑functional requirements, and UML diagrams & use case models.

Stakeholder Engagement & Workshops

• Facilitate workshops and working sessions with business and technical teams.
• Lead discussions independently and drive outcomes.
• Consolidate findings and present clear, actionable insights.

Delivery & Testing Support

• Support go‑live activities for the GLOW platform.
• Collaborate with QA teams, support test planning, system testing, and UAT coordination.
• Ensure alignment between business requirements and technical implementation.

Backlog & Agile Delivery Support

• Manage and prioritize complex backlogs within Azure Dev Ops.
• Ensure readiness of user stories for sprint delivery.
• Work closely with development teams to clarify requirements.

Governance & Quality

• Ensure adherence to best practices and strong conduct standards.
• Support delivery of solutions that result in positive customer and policyholder outcomes.
• Maintain consistency and accuracy across all documentation and delivery artifacts.

• Strong analytical and problem‑solving mindset.
• Ability to work independently in fast‑paced environments.
• Strong stakeholder management and influencing skills.
• Detail‑oriented with structured thinking.
• Collaborative approach across business and IT teams.

Capgemini is proud to be a Disability Confident Employer (Level
2) under the UK Government's Disability Confident scheme.

All candidates who declare a disability and meet the minimum essential criteria will be offered an interview.