Senior Manager​/Manager Excellence

Position: Senior Manager / Manager, Change & Excellence
Location: Greater London

Senior Manager / Manager, Change & Excellence Skip to main content#Senior Manager / Manager, Change & Excellence page is loaded## Senior Manager / Manager, Change & Excellence Apply locations:
G  - London time type:
Full time posted on:
Posted 2 Days Agotime left to apply:
End Date:
June 24, 2026 (4 days left to apply) job requisition :
354494# #
** Primary Details
** Time Type:
Full time Worker Type:
Employee
* *
* Location:

London**
* ** Type:
Permanent, full time**
* ** Hybrid role, happy to talk flexible working
**** The Opportunity
** We are expanding our Insurance and Operations transformation capability and are looking for multiple Change & Excellence professionals to play a pivotal role in shaping how change is delivered across the business. Sitting within a high‐impact core change team, these roles lead complex, strategic initiatives that span multiple P&Ls, as well as enterprise‐wide priorities that sit outside traditional silos.

These are senior, hands-on change roles for experienced professionals who are comfortable leading initiatives end-to-end, shaping the approach, and doing the work where required. You will operate in environments where outcomes are clear, but the path to get there is not
-requiring judgement, adaptability, and strong collaboration across technical and non-technical stakeholders.

Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
** About QBE
** At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
** Your new role
*** Lead complex, enterprise‐wide change initiatives spanning multiple P&Ls and functional boundaries
* Shape work from first principles - defining problems, outcomes and approaches in ambiguous environments
* Design and drive pragmatic delivery plans, adapting structure and governance as initiatives evolve
* Act as the connective tissue across change, bringing together SMEs from technology, legal, risk, compliance, finance and operations
* Confidently engage and influence senior stakeholders, even where subject matter is unfamiliar
* Translate business needs into clear, outcome‐focused requirements, bridging business and technology teams
* Maintain momentum across multiple work streams, ensuring alignment, progress and effective decision‐making
* Embed continuous improvement thinking, using insight and data to focus on impact and benefits realisation
** About you
** You’ll bring a senior, consulting‐style mindset and the ability to operate at pace, including:
* Significant experience delivering business change, transformation or consulting engagements
* Strong cross‐functional experience, navigating complex organisational and stakeholder landscapes
* Consulting or advisory background (e.g. Big 4 or similar), ideally with financial services clients.
* London market or general insurance knowledge is required
* Comfort working in ambiguity, focusing on outcomes rather than predefined solutions
* Confidence leading senior stakeholder discussions across legal, risk, compliance, finance and technology
* Ability to engage effectively with technology teams without being a deep technical specialist
* Excellent structuring, problem‐solving and analytical capability
* A collaborative, adaptable approach with the confidence to shape and lead initiatives end‐to‐end
** Benefits
* * We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

As well as the benefits below we also offer an extensive choice of other options to suit you!

* 30 days holiday a year with the option to buy up to 2 additional…