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1st Line IT Service Desk Technician
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-21
Listing for:
Mainstay
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Mainstay is seeking a customer-focused IT Service Desk Technician to provide 1st line support across the organization. You will handle IT issues via phone, email, and ITSM portal, ensuring users receive effective assistance.
This role includes logging incidents, troubleshooting common technical problems, and escalating to the relevant teams as necessary. A strong knowledge of Microsoft 365 and experience in a customer service role are essential. Join us to contribute to our vision of excellence in residential real estate services.
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