Data Migration Lead; ServiceNow

Salary: £? - ? per year

• Experience leading data migration activities for a Service Now transformation or similar enterprise platform implementation.
• Strong knowledge of data migration strategy, planning, mapping, transformation, validation, and cutover.
• Hands‑on experience with ETL processes and tooling such as Service Now Import Sets, MID Server, and APIs.
• Experience working with legacy systems, spreadsheets, integrations, and data quality standards.
• Ability to lead workshops with business and technical stakeholders and translate requirements into migration rules.
• Experience supporting SIT, UAT, production load cycles, reconciliation, and hyper‑care.
• Ability to work with business SMEs to resolve data issues and secure sign‑off.
• Background in Service Now TPSM or a similar Service Now module is highly desirable.

• Define, plan, and execute the full data migration strategy for the Service Now TPSM implementation.
• Identify in‑scope data objects, legacy systems, dependencies, and transformation rules.
• Define data quality standards, mapping templates, and acceptance criteria.
• Lead workshops with business and technical teams to create source‑to‑target mappings.
• Translate Service Now TPSM data model requirements into practical migration rules.
• Ensure alignment with integrations, configuration, and Service Now platform architecture.
• Oversee data extraction from legacy systems or spreadsheets.
• Manage the development and execution of ETL scripts or tooling.
• Coordinate load cycles for SIT, UAT, and production environments.
• Run data profiling and cleansing activities to ensure completeness, consistency, and compliance.
• Lead validation cycles with business SMEs and resolve data gaps.
• Manage reconciliation, error logs, and migration sign‑off.
• Support testing teams during SIT and UAT to ensure data readiness.
• Plan and execute cutover migration activities, including freeze windows, delta loads, and final validation.
• Ensure post‑go‑live data integrity through hyper‑care and stabilization.

• ETL
• Support
• Service Now
• Windows

This is a 6‑month contract opportunity outside IR35, starting in August, with a rate of £475 to £550. Interviews are scheduled week commencing 15th June, and CVs are reviewed for immediate consideration.