Infrastructure Automation Engineer

Salary

£45,000 - 45,000 per year

• Proven experience in Power Shell scripting, supported by a demonstrable portfolio.
• Experience automating Microsoft infrastructure, including Active Directory, Exchange, Azure/Entra , Intune and Microsoft 365.
• Experience administering ITSM platforms and developing workflows within systems such as HaloPSA, Service Now, Jira Service Management or similar platforms.
• Experience working with REST APIs and system integrations.
• Experience of network automation using Python, Ansible or API-based configuration methods.
• Experience supporting enterprise systems and services in a 3rd line technical support capacity.
• Evidence of continuous professional development in automation technologies.

• Develop, implement and maintain automation solutions across our IT infrastructure to reduce manual processes, improve service reliability and support compliance requirements.
• Act as a 3rd line escalation point for complex incidents, problems and service requests, ensuring timely resolution and minimal disruption to teaching and business operations.
• Work closely with the IT Operations Manager and infrastructure teams to identify opportunities for automation and deliver scripts, tools and workflows that enhance operational efficiency.
• Proactively analyse service desk trends, recurring issues and workflows to implement automated rules and integrations where appropriate.
• Develop intelligent automation solutions for network infrastructure, including self-healing capabilities, automated remediation of common issues and integration with monitoring platforms.
• Develop and maintain Power Shell scripts to support Microsoft infrastructure automation, including Active Directory, Exchange, Azure/Entra , Intune and Microsoft 365 environments.
• Create automation scripts for network device configuration and management, alongside developing infrastructure monitoring and alerting solutions.
• Contribute to and support Infrastructure as Code and configuration management practices to improve consistency, scalability and reliability across our IT infrastructure.

• API
• Active Directory
• Ansible
• Azure
• ITSM
• JIRA
• Microsoft 365
• Network
• Power Shell
• Python
• REST
• Service Now
• Office 365
• Cloud
• Dev Ops

This is a full‑time, permanent Infrastructure Automation Engineer role, and we value staff development, continuous professional growth and a collaborative culture focused on excellence in education and training. We offer a dynamic, supportive and forward‑thinking working environment at our Colchester Campus.