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2nd Line Service Desk Engineer – ITIL & ServiceNow

Job in London, Greater London, W1B, England, UK
Listing for: Sivara GmbH
Full Time position
Listed on 2026-06-21
Job specializations:
  • IT/Tech
    IT Support, IT Consultant, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 30000 GBP Yearly GBP 30000.00 YEAR
Job Description & How to Apply Below

Sivara GmbH is seeking a motivated IT Service Desk Specialist based in the United Kingdom. This role involves contributing to the nationwide network of Service Desk specialists, focusing on resolving 1st and 2nd tier issues effectively while ensuring compliance with service agreements.

Ideal candidates will demonstrate knowledge of ITIL practices and hands-on experience with Service Now, have strong interpersonal skills, and a proven ability to provide quality service in IT environments. The position offers a salary up to £30,000 along with various employee benefits.

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