IT Operations Lead

London, England, United Kingdom Company: Bit recruit Client /

Employer:

Occupop

Posted: 23.05.2026

Job reference: 74a

Location

Client / Employer

Occupop

Job reference

74a

Listing type

Basic

EU work permit required

No

Posted

23.05.2026

07.07.2026

The Pooled fund on International Energy (PIE) is an international grant making and strategy platform with a mission to secure a safe climate, clean air and prosperity through a just transition in the power and steel sectors. We work with charitable foundations and regional climate foundations to support a diverse set of research institutions, think tanks and civil society organisations working with governments, business and other parts of society all over the world.

We back local organisations and international partners to overcome the barriers to clean energy and steel. PIE was formed in 2013 as a platform of the European Climate Foundation (ECF). PIE is comprised of a small and dedicated international team of exceptional people based around the world. We seek to operate in accordance with a core set of values:
Empowering and Caring Team, Bold Action with Urgency, Collaboration for Real World Impact, Resilient Partner with Climate Ecosystem, and Evidence-Based Decision-Making. More information available at:(Use the "Apply for this Job" box below)..org

The focus of this role is to support the PIE organization as it prepares itself to be independent while continuing its activities with its funders and partners. Do you enjoy building from scratch, setting up ways of working and finding solutions to complex IT problems? Do you love contributing at the tactical level while also working operationally? The IT Operations Lead is the owner and builder of PIE's IT environment.

During the transition, the role works hands‑on with the IT consultant and vendors to implement, configure, and ope rationalise core systems, ensuring PIE can run them independently. Post‑transition, the role owns and continuously improves the IT stack—adapting systems, workflows, and tools to evolving organisational needs.

• System implementation & build:
  Work directly with IT consultant and vendors to configure and implement systems
• Translate plans into working solutions (setup, configuration, testing)
• Resolve blockers and ensure systems are practical and usable in reality
• Testing, rollout & cutover:
  Lead testing, rollout, and cutover activities; ensure systems are ready for day‑to‑day use, not just technically complete; manage coexistence with legacy systems where required
• Documentation & operational readiness:
  Build practical runbooks and SOPs for all core systems; document how systems work in practice (configurations, workflows, dependencies); ensure no system depends on external or undocumented knowledge
• Security & access baseline:
  Implement and maintain basic security and access controls; support GDPR processes in coordination with Legal; ensure key processes (access, incident response) are operational and tested
• Independence readiness:
  Ensure each system can be run independently by PIE; confirm clear ownership, documented processes, no single points of failure, and active vendor support where needed

• System ownership & improvement:
  Own and continuously improve core platforms (M365, grants system, identity layer); design and implement practical solutions (workflows, permissions, automations, integrations)
• Lead change management:
  Test, deploy, and document updates
• Maintain a clear and up‑to‑date system landscape
• Vendor & platform management:
  Own relationships with IT vendors and tools; monitor performance and drive improvements proactively; manage licenses, contracts, onboarding and offboarding
• User support:
  Provide or coordinate IT support across the organisation; manage onboarding/offboarding (devices, access); track and resolve recurring issues
• Security & compliance:
  Maintain a fit‑for‑purpose security baseline; work with MSP/MSSP on monitoring and incidents; ensure controls evolve alongside system changes

• Hands‑on and…