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Global SaaS Support Leader | Incident & CSAT
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-22
Listing for:
Pacific Asset Management, LLC
Full Time
position Listed on 2026-06-22
Job specializations:
-
IT/Tech
Systems Administrator, Technical Support, IT Support
Job Description & How to Apply Below
Pacific Asset Management, LLC is looking for an experienced Application Support Manager to lead their global support team across Protection and Decision Platform products. You will oversee ticket management and incident resolution while improving team performance metrics.
Your strong operational mindset and technical expertise will ensure a high standard of customer service. The role involves innovative use of AI tools and requires deep knowledge of service management platforms.
The position offers competitive benefits including private healthcare and generous annual leave.
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