Data Center Engineer

My client, a Global Technology business, are looking for a Senior Infrastructure Data Center Technician to join our global team and help manage the day-to‑day operations of our data centers, network equipment rooms (NERs), and lab environments.

In this role, you’ll play a key part in maintaining the backbone of our IT infrastructure — including servers, network equipment, power systems, and environmental controls. You’ll work cross‑functionally with global teams, support large‑scale enterprise environments, and ensure the uptime, performance, and security of our systems.

• Maintain and oversee daily operations within offices, labs, and NERs, ensuring all systems and hardware are running optimally.
• Diagnose and troubleshoot hardware, server, and network‑related issues.
• Install, configure, and maintain servers, storage systems, and networking equipment.
• Perform regular inspections and preventive maintenance to reduce downtime.
• Audit and document data center environments; organize cabling and clean up equipment layouts.
• Implement and support system monitoring tools; respond to alerts, incidents, and escalations.
• Work closely with cross‑functional teams to support infrastructure projects and business initiatives.
• Create and maintain detailed documentation for configurations, procedures, and internal knowledge sharing.

• Define rack positions and equipment locations within network rooms (e.g., network gear, wall fields, security panels).
• Create construction specifications and documentation for low‑voltage cabling contractors.
• Monitor and track capacity for ports, fiber plants, and PDU outlets.
• Configure and connect smart PDUs/UPS systems and collaborate with monitoring teams to set alert thresholds.
• Participate in construction site walks; provide regular reports and feedback on technical progress and issues.

• Bachelor's degree in IT, Computer Science, or a related field (or equivalent hands‑on experience).
• 5+ years of experience in data center operations, server/network hardware support, or IT infrastructure.
• Strong hands‑on experience with server hardware (Dell, HPE, Lenovo, Super Micro) and troubleshooting.
• Solid knowledge of data center infrastructure, including networking equipment, storage systems, and cooling/power systems.
• Proficiency in network protocols and services such as TCP/IP, DNS, DHCP, VPNs, and firewalls.
• Familiarity with monitoring and ticketing systems (e.g., MAAS, Nautobot, Service Now, Jira).
• Excellent communication and documentation skills; able to work independently and collaboratively.
• Ability to support global operations, including occasional travel and working across time zones.
• Must be able to work onsite several days a week, with physical capability to rack/install/inspect equipment as needed.
• Fluent in English (spoken and written); able to participate in technical discussions and write documentation.