Hybrid Legal Tech Product Support Analyst
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-23
Listing for:
Eden Recruitment Ltd
Full Time
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
IT Support, Technical Support, IT Business Analyst, HelpDesk/Support
Job Description & How to Apply Below
Eden Recruitment Ltd is seeking a Product Support Analyst for a London-based legal tech firm. In this role, you will serve as the first point of contact for users, helping them troubleshoot issues related to the platform and understand its features.
Your responsibilities will include responding to user queries, managing support tickets, and contributing to documentation. Ideal candidates will have over a year of experience in customer support and strong troubleshooting abilities. The position offers a hybrid work model, with 3 days in the office.
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