Information Technology Manager
Listed on 2026-06-23
-
IT/Tech
IT Project Manager, IT Support, IT Consultant, Systems Administrator
Location:
London – Hybrid
This is an exciting opportunity to join a high-growth hospitality brand expanding rapidly across the UK. Technology sits at the heart of this business, not just in the back office, but across the entire operation. You’ll be joining a well-invested IT function with real autonomy and influence, at a time of significant growth.
As IT Manager, you’ll report directly to the IT Director and lead a team of 3 IT Engineers. You’ll take ownership of the organisation’s Oracle estate, with a strong focus on Oracle Simphony (POS), acting as the key technical escalation point across both existing and newly launched sites.
This is a fantastic opportunity to shape IT operations, bring structure to a fast-moving environment, and play a key role in supporting the business as it continues to scale.
Key Responsibilities- Lead, manage, and develop a team of 3 IT Support Engineers
- Own and optimise Oracle Simphony across a growing, multi-site estate
- Act as the senior escalation point for technical issues across all locations
- Identify recurring issues and implement long-term solutions
- Introduce and improve IT processes, structure, and repeatability
- Support a high-growth environment with new sites opening
- Enable the IT Director to focus on more strategic initiatives
- Proven experience with Oracle Simphony (essential)
- Strong understanding of inventory management systems
- Experience working within a Microsoft technology environment
- Proven ability to handle senior-level IT support and escalations
- Background in hospitality, retail, or similar multi-site environments (e.g. restaurants, QSR, retail stores)
- Comfortable working with a high level of autonomy and ownership
- Proactive, but also able to respond effectively in a reactive environment
- A strong communicator who can engage across all levels of the business
- Energetic, hands-on, and motivated to make an impact
If this sounds like the right opportunity for you, please apply with your CV and we’ll be in touch with more details.
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