More jobs:
Trade Floor
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-23
Listing for:
OneAPPS Consulting
Full Time
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Location: Greater London
Location:
London, UK Brief Job description as per the below:
- Experience working in finance industry, investment banking.
- Deskside support technical experience operating within a complex environment with demonstrable experience in providing a level of second level technical support within a team.
- Installation and configuration of trade floor desktops, monitor set‑ups, mass installs of docking stations
- Taking ownership of tickets and managing trade floor users expectations and concerns to avoid escalation
- An excellent understanding of ITIL Service Support, delivery disciplines and methodologies
- Providing time critical trade floor support for all software queries (Bloomberg, WEY, Local business apps)
- Experience of market data applications (Bloomberg, Refinitiv), market data feeds and troubleshooting Excel Add‑ins.
- Experience using a help desk call management system
- Ability to work well under pressure and to tight timescales
- Excellent communication, interpersonal and customer care skills
- Strong technical grasp of strategic platforms such as Microsoft Windows, Networking and Security, WAN, LAN.
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