Cloud Engineers

4th Line Cloud Support Engineer – VCF (Virtual Cloud Framework)

RG29 1BY
, Hart, England, United Kingdom

As soon as possible

6 months

• Respond to escalations from 2nd line support teams.
• Monitor systems using event management tooling and resolve incidents.
• Perform change activities in line with defined processes.
• Support lifecycle management of platforms to maintain vendor supportability.
• Carry out readiness assessments for new services entering production.
• Produce and maintain technical documentation and support materials.
• Provide technical leadership across support activities when required.

• Strong experience across VMware stack including vCenter, ESXi, NSX, and VCF.
• Experience supporting Horizon VDI environments.
• Strong knowledge of Windows environments (AD, DNS, SQL, SCOM).
• Strong problem‑solving and analytical skills.
• Understanding of physical networking concepts.
• Experience with cloud administration (vCloud Director) – desirable.
• Exposure to event monitoring tools such as SCOM or Aria Operations – desirable.
• Automation and scripting using Power Shell – desirable.
• Server administration across Windows Server environments – desirable.
• Experience with software distribution tools such as MECM – desirable.

Must have an active DV clearance. Candidates must be eligible to obtain or hold UK Security Clearance. Due to the secure nature of this project, high‑level clearance is preferred.

Work will be performed in a hybrid environment, with secure site presence required five days per week.

• Competitive salary.
• Excellent pension.
• Private healthcare.
• Share scheme (3.5% + 3.5% matching).

We welcome applications from all individuals regardless of background or identity. If you require any adjustments or support during the recruitment process, please let us know. We encourage individuals who may not meet every listed requirement to still apply.