IT Business Partner Job London area,Greater London England UK,IT/Tech

Location: Greater London

You will act as the primary bridge between the business and IT, translating strategic objectives into technology solutions
Reporting to the Head of IT, you will own the enterprise SaaS portfolio, build trusted relationships with senior business stakeholders, and, as a confident, hands‑on IT generalist, ensure the day‑to‑day technology experience of staff is seamless
This is a standalone role requiring someone who is equally comfortable presenting a technology strategy to the leadership team and troubleshooting a conferencing system before an important meeting
Technology Strategy & Planning:
Partner with senior leaders and department heads to understand business goals and co‑develop a technology strategy that actively enables them
Support the Head of IT to develop and maintain a multi‑year IT roadmap, presenting it to stakeholders on a regular basis
Identify and champion opportunities to improve business performance, efficiency and competitive advantage through technology
Contribute to annual IT budgeting and business case development for technology investment
SaaS & Software Lifecycle Management:
Own the end‑to‑end lifecycle of the company’s SaaS portfolio — from evaluation and procurement through to renewal, rationalisation and retirement
Manage vendor relationships, contracts and licence optimisation to ensure value for money and appropriate usage
Maintain a clear, current inventory of all software assets, their owners, costs and renewal schedules
Lead or support the selection and implementation of new software platforms, working closely with business stakeholders and the offshore support team
Stakeholder Engagement & Relationship Management
Serve as the trusted, visible, on‑site technology advisor to business stakeholders at all levels
Translate business needs into clear, actionable requirements for the offshore IT support team
Act as the escalation point and internal advocate for the business when offshore support is insufficient or unresponsive
Produce clear, accessible technology communications and updates for non‑technical audiences
IT Governance & Risk:
Ensure software and systems comply with relevant data protection, security and licensing obligations
Identify and manage technology‑related risks, feeding into broader business continuity and risk planning
Define and maintain appropriate IT policies and standards in conjunction with the Head of IT
Hands‑on Support (as required)
Provide practical, on‑site support when the situation demands it — including troubleshooting meeting room AV and conferencing equipment, supporting new starter onboarding, and resolving issues that cannot be addressed remotely
Be the visible, competent face of IT in the office, ensuring issues are resolved quickly and professionally

Benefits

Participation in Flo’s success:
We firmly believe every employee contributes to the company’s growth and its future success. All employees are eligible to participate in Flo’s Employee Share Ownership Plan (ESOP) and be awarded equity to participate in the long‑term value creation of the business
Family benefits:
We know having a baby can be a big transition for the family, so we’re proud to offer 1 month fully paid paternity leave to be there and bond with your baby and 6 months of fully paid maternity leave, with a $5000 bonus on your return to work to help you settle into this new chapter of your life.

(Depending on your country there may be additional options for parental time off and shared parental leave beyond the early days)
Resources you need to thrive:
At Flo you will have access to internal and external learning resources and tools to challenge your knowledge and push yourself further every day. We support career progression from within through personal development plans and dedicated Learning & Development budget to help you thrive
Holiday and sick leave:
It’s important to take time off to recharge and spend time with family and friends. We offer 25 days (28 for vice presidents and above) paid holiday in addition to the local public holidays and 30 days fully paid sick leave per year
Flexible workplace:
We want to provide a setup that gives our employees the flexibility they need, while…