IT Technician - South East

IT Field Technician

£25,000 - £32,000 + excellent benefits Based at our sites across the South East.

Looking for a job where you can support creating brighter futures? Want to take care of our tech and help to do something extraordinary? Join us in our IT Field Technician role and you can do both.

Our IT Technicians are people who dazzle our end users every day, by installing, maintaining, or fixing technology in their offices, classrooms and homes while offering them daily support and expertise to support them in their goal of providing aspirational environments for all our young people.

A Driving License is a requirement for this role as you will be visiting sites across the region, providing them with friendly, proactive IT support which will help our teams to create brighter futures. You’ll install equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose to help keep everything up and running across the Witherslack Group.

• Install and maintain IT equipment and software in offices, classrooms and remote sites.
• Provide daily support and troubleshooting to end users.
• Diagnose and resolve hardware, software, networking and device issues.
• Travel to sites across the South East to deliver on‑site IT support.

You will need to have solid expertise in the following key areas:

• Microsoft Operating systems and Microsoft Office Applications
• iPad support (preferably in an educational environment)
• Networking knowledge
• Hardware and software troubleshooting

• Salary: £25,000 - £32,000 dependent on experience
• Training:
  Ongoing professional development.
• Holiday: 35 days holiday (including bank holidays)
• Flexible benefits package: adjust holiday allowance, pension and life insurance
• Wellbeing: access to wellbeing tools and employee assistance
• Medical cover: reimbursement for optician and dental appointments and high‑street discounts
• Beautiful working environments with the best facilities
• Recommend a friend scheme offering a £1,000 bonus each referral

The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (coverage of cost provided). We are an equal opportunities employer welcoming applications from all sections of the community.