It Support & Procurement Assistant

IT SUPPORT & PROCUREMENT ASSISTANT - STUDIOCANAL

This role is responsible for supporting the business through IT support, coordination, and administration. In addition to day-to-day support, this role will assist the Technical & IT Manager in implementing various projects.

Key Responsibilities:

• First point of contact for all IT related queries, dealing with all staff on the ground in the London office providing an efficient customer service experience.
• Purchase IT equipment including obtaining quotations, seeking approvals and completing the ordering process.
• Liaise with our external IT support company regarding system and user requests.
• Offer PC and Mac support, including software-related queries.
• Prepare for new starters (e.g. creating accounts, liaising with Group IT).
• Set up PCs, Macs and staff mobile phones.
• Assist with meeting room equipment when needed.
• Monitor and change backups.
• Manage the telephone system including amending data and passwords and coordinating with support.
• Install applications (e.g., Office
  365, Group applications, Adobe software).
• Manual setup of computers, monitors, telephones, cabling, etc. in the office.
• Oversee organisation of the IT area (e.g., auditing, upgrading and tidying up IT equipment & cabling).
• Audit and back up staff mailboxes.
• Audit and liaise with staff regarding housekeeping of files and folders.
• Assist with ad-hoc UK & Group projects.

Qualifications:

• Knowledge of Windows & Microsoft Office applications (plus Mac OS would be preferable).
• Very good communication skills in person and on the telephone.
• Ability to prioritise and excellent time management skills.
• A passion for IT.

Working from home? You can!

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