IT Field Engineer

IT Field Engineer (Multi-Site | Progression & Development)

Location:

Addlestone / Epsom

Salary: £30,647 + 34 Days Holiday + Local Government Pension + Excellent Benefits + Long-Term Progression + Mileage Allowance

Are you looking for a varied, field-based role where you'll develop your technical skills, work across multiple sites, and play a key role in supporting modern IT environments?

This is a fantastic opportunity to join a large, forward-thinking organisation that is heavily invested in technology and continuous improvement. Supporting multiple sites across the region, the company is committed to creating modern, high-performing IT environments that enable both staff and users to thrive.

With a strong focus on collaboration, innovation and development, this organisation offers clear progression pathways, ongoing training, and a genuinely supportive team culture. You'll be part of a well-structured IT function where your contribution has real impact and your development is prioritised.

In this role, you'll be responsible for delivering first and second line support across multiple sites, ensuring systems are running smoothly and users are fully supported. You'll work on a mix of day-to-day troubleshooting, installations, system upgrades and wider IT projects, giving you a highly varied and engaging workload. You'll also play a key role in maintaining hardware, supporting network infrastructure, monitoring system performance and ensuring security and compliance standards are met.

• Provide first and second line IT support across multiple sites
• Monitor and respond to service desk tickets within agreed time frames
• Install, configure and maintain hardware, software and network systems
• Support system upgrades, deployments and IT projects
• Maintain equipment and carry out basic repairs when required
• Monitor backups, system performance and security processes
• Ensure compliance with IT policies, data protection and legislation
• Support users and troubleshoot technical issues in a professional manner

• Experience in first or second line IT support
• Exposure to supporting educational establishments, either directly or through an MSP
• Strong knowledge of end-user devices, networks and IT systems
• Excellent problem-solving skills and attention to detail
• Ability to communicate effectively with non-technical users
• Understanding of data protection and IT compliance
• Full UK driving licence and willingness to travel between sites
• Candidate must live within a commutable distance of the Addlestone or Epsom area.

The organisation is known for investing in its people, offering structured development, defined career pathways and a strong benefits package. This includes a generous holiday allowance of 34 days, access to a Local Government Pension Scheme, wellbeing support including 24/7 GP access, and additional benefits such as retail discounts and cycle-to-work schemes.

We are an equal opportunities company and welcome applications from all suitable candidates.