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AI-Driven Customer Success Manager — Scale Customer Impact

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Humaans
Full Time position
Listed on 2026-06-26
Job specializations:
  • IT/Tech
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 50000 - 75000 GBP Yearly GBP 50000.00 75000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Humaans is seeking a Customer Success Manager to manage strategic customer accounts and lead the adoption of AI technologies in HR. This role involves guiding customers through onboarding, customizing AI tools to meet their unique operational needs, and analyzing performance to ensure value realization. Ideal candidates will have over 4 years of relevant experience in B2B SaaS environments, strong communication abilities, and a customer-centric approach.

This in-person role is in Greater London, offering competitive compensation and benefits.
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