Systems Integrator

Location: Greater London

## Systems Integrator Apply remote type:
Hybrid or Remote Eligiblelocations:
United Kingdom
- Field (Onfido):
United Kingdom
- London (Onfido) time type:
Full time posted on:
Posted Todayjob requisition :
R004252
** Join us at Entrust
** At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.
** Get to Know Us
** Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.
** The Opportunity
** As a Systems Integrator at Entrust, you will play a key role in enabling customers to successfully integrate Entrust’s Identity and Security solutions into their platforms and business processes.

Working within our Implementation & Technical Services (Professional Services) team, you will support customer integrations by providing technical guidance and helping deliver high-quality implementations across APIs, SDKs, and supporting infrastructure.

You will work closely with customers and internal teams from project kickoff through launch, helping ensure integrations are delivered effectively, customers realise value quickly, and are set up for long-term success on the Entrust platform.

This is a customer-facing role suited to someone with strong technical foundations, good communication skills, and the ability to contribute across multiple integrations with appropriate support and guidance from senior team members.
** What you’ll do
** As a Systems Integrator, you will:
Customer Integration & Delivery
* Support customer onboarding and post-sales integration engagements, delivering Entrust’s Integration and Implementation Services packages remotely.
* Provide hands-on guidance on integrating Entrust solutions via REST APIs, SDKs, and supporting workflows.
* Assist customers in following best-practice integration patterns, including error handling, performance considerations, and go-live readiness.
* Work with customers to understand business requirements and help translate them into effective technical implementations. Technical Expertise & Delivery Support
* Build working knowledge of Entrust’s identity, verification, and security products and their implementation.
* Support different integration pathways, including APIs, mobile SDKs, and web SDKs.
* Review customer implementations and provide structured feedback with guidance from senior team members.
* Assist in troubleshooting integration issues in collaboration with Support and Engineering teams. Cross-functional Collaboration
* Work with Sales, Customer Success, Support, and Product teams to help ensure smooth customer onboarding and delivery.
* Share feedback from customer implementations to help improve products, documentation, and processes.
* Support pre- and post-sales discussions by providing technical context where required. Operational Excellence
* Manage assigned customer engagements, maintaining clear communication and documentation throughout.
* Follow established delivery processes, tools, and best practices defined by the Professional Services team.
* Contribute to internal knowledge sharing, documentation, and continuous improvement initiatives.
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* What we’re looking for:

** Essential experience and skills
* 2+ years’ experience in a customer-facing technical role such as Systems Integration, Professional Services, Technical Support, or Technical Consulting.
* Foundational understanding of RESTful APIs, integration patterns, and modern SaaS architectures.
* Experience supporting or contributing to technical integrations and customer onboarding.
* Ability to communicate technical concepts clearly to both technical and non-technical audiences.
* Strong organisational skills and ability to manage multiple tasks or projects with support. Desirable experience
* Experience in SaaS, identity, security, payments, or verification domains.
*…