IT Specialist - Government

Role: IT Specialist

Contract Length: 6 months

Location:

London - will be required to go into office, how often you need to be on site will vary depending on the scope of work at the time. There may be the need for you to be in the office every day for 2 weeks, then a period of time where you may not need to go in at all.

IR35:
Inside

Pay Rate to Intermediary: £650 - £675 per day

Security Clearance: SC requested

• Review the proposed device build, including lockdowns, and proposed tools for mobile device management (MDM), endpoint detection and response (EDR) and Secure Access Service Edge (SASE).
• Conduct a proof‑of‑concept for remotely managing devices in accordance with a set of defined policies. This will involve setting up test instances of the tools listed in 1. and trialling these with some test devices.
• Conduct a proof‑of‑concept for provisioning devices automatically and at scale using Infrastructure as Code (IaC).
• Set up and support production instances of the tools listed in 1., to include establishing event log feeds from these tools to a SIEM system and integration with an Identity Provider (IdP).
• Be responsible for managing a fleet of devices, including inventory management, provisioning devices, handing over provisioned devices to end‑users and receiving returned devices.
• Provide IT support to end‑users.

• Deep knowledge of macOS (both the GUI and the command line).
• Experience of manually configuring macOS, including its native security features, to implement a defined set of security lockdowns such as NCSC’s Device security guidance - macOS or the CIS Hardening guidelines.
• Experience of setting up and using the Jamf suite (Jamf Pro, Jamf Protect, Jamf ZTNA and Jamf Connect) to manage a fleet of Mac Books. To include using Jamf for:
  • Mobile Device Management (MDM)
  • Patch management
  • Endpoint detection and response (EDR)
  • Secure Access Service Edge (SASE)
• Experience of using Jamf Pro with a Terraform provider and a CI/CD pipeline to provision Mac Books from IaC, including writing scripts to support this.
• Experience of providing IT support to end-users of Mac Books.

• Be able to produce high‑quality technical documentation.
• Be willing to work onsite at WCB, London when required.
• Be able to successfully complete National Security Vetting to Security Check (SC).

• Previous experience of working in central government.
• Knowledge of Microsoft Entra .
• Knowledge of Microsoft Defender for Endpoint.
• Knowledge of Zscaler ITA and ZPA.

We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.