IT Technician

Do you want to develop an exciting career in IT services?

Are you looking for a role with extensive progression opportunities?

Do you want to work for an organisation that make a difference to the lives of 32,000 students a year? Look no further!

• Oasis works in communities that tend to experience multiple disadvantages in relation to their peers – one of which is access to technology. We're a key delivery partner of Oasis Horizons – the provision of iPads to all students. Providing iPads for everyone is no mean feat but is something we’re incredibly proud to be part of.
• With over 100 dedicated IT professionals covering a range of specialisms, Oasis IT Services operate sector (and beyond!) leading provisions – joining us in an IT Technician role opens your opportunities up like no other
• Our IT solutions are dynamic, robust and forward thinking – no getting left behind here
• Every team member is dedicated to providing the very best service possible – our work directly enables fantastic Oasis teachers across the country to deliver exceptional education to all students, and this is your chance to become part of it

• A true commitment to your continuous professional development – we offer exceptional opportunities to develop your skills, knowledge and technical expertise, empowering to take charge of your career in IT
• A generous holiday allowance – 26 days, rising to 31 days with continuous service. This is in addition to 8 bank holidays per year plus personal leave for exciting life events such as moving house or getting married.
• Lifestyle benefits built to suit you – discounts on everything to gym memberships to food shopping, plus access to health and dental cover
• Excellent Local Government pension scheme, plus 3x annual salary life cover when enrolled

• Has outstanding customer service skills
• Is an exceptional communicator with all colleagues
• Is driven, proactive and self-motivated
• Demonstrates excellent problem‑solving skills, with the ability to identify and act upon solutions in a swift timeframe
• Has the ability to manage changing priorities in a dynamic environment – reprioritising as needed whilst maintaining top quality customer service
• Is willing to travel to academies within your local cluster, providing support both in person and remotely where required

• Ensuring the local ICT systems are running smoothly to facilitate excellent teaching and learning in Oasis academies
• Detecting, diagnosing and resolving errors
• Being the go-to for on site tech support for all manner of day-to-day issues as they arise
• Providing training and upskilling of local academy based colleagues on their use of IT where required