IT Support Engineer
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-30
Listing for:
Air Charter Service
Full Time
position Listed on 2026-06-30
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Overview
This is a "hands on" role where support is often provided face to face and over the telephone in the workplace which requires a calm, professional and sensitive approach.
Responsibilities- Provide telephone and email support for internal users
- Microsoft
365 User Administration - Starters / Movers / Leavers Process
- Backup administration and testing
- Ensure that all problems are accurately logged within Helpdesk system, resolved promptly and efficiently or escalated where appropriate
- Document new and update existing IT procedures
- Assist with projects of all sizes including technology infrastructure and software projects
- Overall management and responsibility for the efficient handling of support requests
- The ability to conduct and participate in client meetings / system demonstrations
- Remote support for clients regardless of location
- Software installation, desktop imaging, software inventory and monitoring
- Configuration and installation of physical and virtual servers
- Administration and configuration of Cisco Networking devices. (Switches / Firewalls)
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