Senior IT Support Engineer

Right Ship is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.

We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.

Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for business and the environment.

To find out more visit

What we offer

We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.

We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.

What makes Right Ship a great place to work at:

Right Ship is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.

Don’t meet every single requirement of this role? Still apply! Research tells us that women and underrepresented groups are less likely to apply unless they meet every single requirement. At Right Ship we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value Right Ship standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment.

If you are excited about this role, or about our company in general, we would love to hear from you!

Working closely with the Head of IT and Security, IT Team members, local London staff, regional teams and external service providers, this London-based role provides Level 2/3 IT support for employees across Right Ship locations. The role supports Right Ship’s cloud-first technology environment, with a strong focus on Microsoft Azure, Microsoft 365, Entra , Intune, endpoint security, identity and access management, and continuous improvement of IT service delivery.

Technical Support & Service Delivery

• Act as the primary point of contact for resolving day-to-day technology issues across the business, owning incidents from triage through to resolution.
• Provide Level 2/3 support for end-user devices, accounts, access and connectivity, escalating to vendors or specialists only when genuinely required.
• Support and maintain audio-visual equipment in meeting rooms, ensuring it is reliable, tested regularly and ready for use.

Microsoft 365 & Productivity Tooling

• Administer and advise on the Microsoft 365 environment, including Teams, SharePoint, One Drive, Exchange and security/compliance settings.
• Guide the business on how to get the most out of Microsoft 365 and adjacent productivity tools, including new features and best-practice ways of working.

Onboarding, Equipment & Asset Management

• Coordinate the procurement, setup, configuration and delivery of IT equipment for new starters, ensuring a smooth and consistent onboarding experience.
• Maintain accurate records of hardware, software licences and assets across the APAC, UK, Malta and US.
• Manage the leaver process for IT, including device recovery, account deprovisioning and licence reclaim.

Collaboration & Ways of Working

• Work closely with the wider IT team, sharing knowledge, contributing to documentation and supporting cross-regional initiatives.
• Partn…