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IT Support Lead - AI-Driven, SLA Focused Ops
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-02
Listing for:
Helsing
Full Time
position Listed on 2026-07-02
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Helsing is seeking an IT Support Lead to oversee IT support across our European offices, ensuring quick and effective service delivery. You will lead a team responsible for ticket prioritization, support performance, and employee satisfaction.
The ideal candidate has over 5 years of IT Support experience with a strong proficiency in Jira Service Management and customer-focused mindset. We offer competitive salary, relocation support, and a robust benefits package.
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