Infrastructure Engineer; FTC

Role

BTG Pactual is seeking an Infrastructure Specialist to join its Technology team in London. The role is hands‑on, demanding strong technical grounding across corporate server infrastructure, VMware, Dell server hardware, and Pure storage, and the ability to manage competing priorities, meet deadlines, and resolve complex issues.

A core component of the position is ownership of the firm’s disaster recovery capability — design, implementation, testing, runbook development, and ongoing refinement of recovery procedures to meet RTO and RPO targets. The successful candidate will also apply AI‑powered tools to develop automation scripts, infrastructure‑as‑code templates, and streamline operational workflows.

This is a temp‑to‑perm opportunity for an initial 12‑month fixed‑term contract, with the potential to transition to a permanent role upon successful completion.

The role is hybrid, requiring a minimum of three days per week in the London office and the flexibility to increase on‑site attendance to four or five days when business needs or critical incidents arise.

• Plan and coordinate infrastructure tasks across global environments, acting as an escalation point for complex technical issues.
• Liaise with stakeholders and technical teams worldwide; manage vendor relationships and escalate hardware/software issues as required.
• Design and implement high‑availability architectures across on‑premises and cloud environments, ensuring minimal downtime and service continuity.
• Build VMware hosts; troubleshoot ESX hosts and SAN‑related issues, and manage guest OS provisioning.
• Administer Microsoft Windows Server environments (Active Directory, Entra , Exchange, GPO, DNS/DHCP, Print Servers, NTFS permissions, iSCSI SANs).
• Plan, execute, and validate cloud migration projects, moving workloads to AWS with minimal disruption; design and manage hybrid cloud environments spanning on‑premises, AWS, and Azure.
• Implement and maintain AWS security best practices, including network segmentation, IAM policies, and encryption.
• Leverage AI‑powered coding assistants (Git Hub Copilot, Claude Code) to develop and optimise automation scripts, Power Shell/Python code, and infrastructure‑as‑code templates.
• Configure server monitoring alerts, VM backups on Rubrik, and execute daily monitoring checks to ensure storage/backup procedures function correctly.
• Design and build high‑availability and DR architectures; perform capacity planning; manage and test backup and recovery plans.
• Automate daily operational tasks; define and apply GPOs; control access permissions and privileges; manage Office 365 configurations.
• Participate in an on‑call support rota to provide after‑hours and weekend coverage for critical infrastructure incidents; execute planned production environment changes outside standard business hours.

• VMware vSphere ESXi 8+: host provisioning, command‑line administration, storage provisioning, Veeam; deep understanding of virtual infrastructure and its link to the physical environment.
• Microsoft Windows Server 2019–2025:
  Active Directory, Entra , Print Servers, GPO, DNS/DHCP, User Management, NTFS file permissions, Rubrik, Veeam Backup Exec, Dell servers, RAID, Security, internal/public key infrastructure, iSCSI SANs.
• Experience configuring high‑performance/high‑availability SQL Servers in virtual and physical environments.
• Strong knowledge of disaster recovery solutions and technologies;
  Zerto replication and failover experience.
• AWS IaaS experience: EC2, VPC, EBS, S3, IAM, Cloud Watch and related services; design and implementation of Azure and AWS cloud infrastructure (IaaS, PaaS, SaaS).
• Experience operating in hybrid cloud environments spanning on‑premises data centres, AWS, and Azure.
• Infrastructure‑as‑code mindset:
  Power Shell/Python, configuration management (DSC, Ansible, Chef, Puppet).
• Citrix CCA or equivalent;
  Solar Winds Orion configuration and monitoring;
  Azure cloud services management.
• Management of backup and restore applications such as Veeam; troubleshooting and maintaining server hardware; escalating hardware problems to manufacturer as required.

• Certified in one…