Consulting Manager

Responsibilities

• Work with Business SMEs in validating and prioritisation of New Business Initiatives, Business requests and Enhancement requests
• Improving processes across the business by identifying and implementing industry best practices
• Work closely with Business users for elicitation, definition, and approval of business requirements
• Exhibit strong stakeholder management skills and experience in running successful workshops
• Lead discovery workshops with business stakeholders to define project requirements
• Ideating and conceptualisation of business pain points and translating them into requirements
• Map end-to-end customer journeys and business processes, developing business domain models and associated documentation
• Carry out and document business process modelling, process flow modelling, data flow modelling and stakeholder analysis
• Creating business requirements documents including non-functional requirements
• Creation of process maps (L1 - L4) and undertaking gap analysis
• Support internal and external delivery teams with project planning, functional and non-functional requirements, testing, reporting, implementation, and post-implementation activities
• Develop and facilitate user acceptance test (UAT) cases as required
• Support end users in adopting functional changes (e.g. training, documentation, implementation support)
• Draw conclusions from the market/industry trends, client issues and support go to market initiatives for Cognizant
• Contribute to research, design and writing of articles/whitepapers and participate as a team member in collateral development
• Lead/Support business development activities in the form of gathering best practices for RFI/RFP responses and writing proposals, developing service offerings, training and knowledge management

• Domain expertise in Retail or Consumer Goods industry - a wide spectrum of understanding and good functional knowledge in Retail & Consumer Goods Domains and in-depth knowledge
• Proven experience in the roles of Senior BA / Product Owner in digital transformation projects within Retail & Consumer Goods companies - working in the likes of Digital Marketing (Personalisatoin, content management, campaign management), CRM, Pricing and Loyalty Management teams
• Strong experience in requirements gathering and business analysis on medium/large scale projects
• Knowledge of requirements capture methods and techniques, business systems and analysis, front end process, software development life cycles and associated processes
• Proficient in the use of requirements capturing methodology toolsets
• Strong quantitative and analytical skills
• Experience of working within a structured project environment
• Experience of working to time, cost and quality objectives
• Experience and confidence in report writing techniques, facilitating workshops and delivering presentations to senior managers
• Flexible to travel across EU work across time zones

• Agile Business Analysis Professional Level Certificate (BCS Advanced International Diploma in Business Analysis)
• Experience of agile ways of working (Safe, SCRUM)

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued g each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email j for roles based in the Americas or j for roles based in India.