Whitespace Business Analyst - AI and agents

Job Description

We are seeking a highly skilled and motivated Business Analyst to join our team. The ideal candidate will have 3+ years of experience as a Business Analyst within the insurance industry and experience designing, specifying, and validating agentic workflows, prompts, and decision logic for AI‑driven automation and Gen AI use cases. Exposure to the London Market is preferred but not mandatory.

They will write and communicate specifications based on business requirements, clarifying and providing additional examples where necessary. They will work on multiple requests requiring detailed evaluation (MoSCoW), preparing and presenting productisation recommendations, and collaborating with UI/UX designers, developers, QA and key stakeholders.

They will also act as a mentor to junior members of the BA team, offering support and sharing expertise.

• Develop an understanding of the platform functionality, with specialist knowledge on certain areas of the product.
• Design and specify agentic workflows, prompts, and decision logic for AI‑driven automation and Gen AI use cases.
• Demonstrate strong data literacy, including the ability to analyse, interpret, and leverage data to inform requirements and validate AI outputs.
• Apply prompt engineering techniques to optimise Gen AI model performance and ensure business relevance.
• Validate and iterate on AI solutions, using data‑driven feedback to continuously improve outcomes.
• Conduct analysis of business processes, functions and procedures to determine the most effective business systems technology that meets the needs of the organisation.
• Provide detailed knowledge and rationale of use cases during design and requirements gathering meetings, with the ability to lead both internal and client‑attended workshops, with a low level of support from more experienced analysts.
• Work with colleagues to translate business requirements into functional requirements, focusing on scalable and reusable use cases that support users of the platform.
• Provide support and review to the junior analysts within their project team to deliver on requirements.
• Provide and deliver estimates given to Lead Analyst / Project Managers.
• Liaise with the Lead Analyst/PM within their project team/pod around escalations and problem resolution.
• Collaborate with users and stakeholders to gather, analyse and document business requirements.
• Produce user stories and requirements documentation, with clear understanding of business requirements and functional requirements.
• Work closely with development and product teams to ensure adequate implementation of requirements.
• Respond to questions and eliminate vagaries during the development phase.
• Review coverage of tests executed by the QA team, providing guidance regarding criticality of defects raised associated with requirements during build and test process.
• Assisting during the execution of user acceptance testing and supporting client through to BAU.
• Take ownership of requirements, ensuring the system does what was intended and iterating and improving as required.
• Execute training for clients and other team members in complex areas.

• 3+ years of experience as a Business Analyst in the insurance industry.
• Insurance experience is a must with London Market strongly desirable.
• Strong technical skills, particularly with data analysis, JSON and working with APIs.
• Excellent analytical and problem‑solving abilities.
• Experience in Agile and/or Waterfall methodologies.
• Very strong communication and interpersonal skills.
• Ability to work effectively in a team‑oriented environment.
• Experience effectively gathering, managing and documenting requirements, and developing use cases.
• Understanding of the Project Life Cycle and Agile development and testing principles.
• Self‑motivated and happy to work independently, with the ability to organise time and work effectively.
• Experience in providing reviews, feedback and mentoring analysts is desired but not essential.

Salary: 45,000 – 55,000

Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran’s status, age or disability.

Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.