DCS Operations Engineer; FTC

Position: DCS Operations Engineer (FTC 12 months)
Location: Greater London

Work Location :

London, United Kingdom

Hours:

35

Line of Business:

Technology Solutions Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Position Overview / Summary The DCS Operations Engineer provides hands-on operational support across data centre and infrastructure environments, ensuring the effective installation, maintenance, and decommissioning of IT hardware and cabling.

The role is responsible for executing data centre changes and operational activities in line with approved processes and controls, supporting project delivery and business-as-usual operations within a regulated environment. This includes working closely with global teams, vendors, and infrastructure stakeholders to ensure high-quality, compliant delivery of physical infrastructure services.

Key Accountabilities / Responsibilities Data Centre Operations & Service Delivery Execute hands-on data centre activities including racking, stacking, cabling, patching, and hardware installation

Perform device decommissioning, removals, and infrastructure clean-up in line with change controls

Support hardware lifecycle activities including builds, replacements, and upgrades

Ensure all activities adhere to health and safety and site-specific operational standards

Service Management & Change Execution Deliver work against approved Service Now requests, change tickets, and work orders

Review and validate build documentation, including IBOMs and build sheets, prior to execution

Participate in site surveys to confirm space, power, and cabling requirements before implementation

Support Go/No-Go checks and implementation coordination with stakeholders and vendors

Cabling & Infrastructure Management Install and maintain structured cabling (copper and fibre) within data centre and office environments

Perform patching activities across network, end-user, and infrastructure equipment

Validate connectivity and ensure accurate labelling and documentation of all installations

Vendor & Stakeholder Coordination Work closely with external vendors to support installations and site-based activities

Coordinate on-site work execution, ensuring vendors meet agreed scope and standards

Communicate effectively with engineering, network, and project teams across locations

Operational Controls & Documentation Maintain accurate records of completed work, including photographic evidence and documentation updates

Ensure all activities are auditable and aligned to internal governance standards

Support inventory and asset tracking processes

Skills & Experience Essential Proven  experience in data centre operations or infrastructure support roles

Hands-on experience with:

Hardware installation (servers, network devices, storage)
Structured cabling (copper and fibre patching)
Device build, deployment, and decommissioning

Experience working with ticketing and change management systems (e.g. Service Now)
Strong understanding of data centre environments (rack layouts, power, cooling considerations)
Ability to work independently in a hands-on, operational environment

Strong attention to detail and adherence to process and control

Desirable

Experience supporting office moves, relocations, or infrastructure projects

Knowledge of network devices, telephony systems, or VDI environments

Experience working in a financial services or regulated environment

Health and Safety certifications (e.g. ECS, IPAF, First Aid, Working at Height)
Key Competencies Hands-on technical execution and problem solving

Strong operational discipline and process adherence

Stakeholder and vendor coordination

Attention to detail and audit readiness

Flexibility to support site-based and time-sensitive activities

Who We AreTD Securities is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses…