Account Manager

About the7stars

the7stars is unlike any other agency. The distinction started the day we launched in 2005 when we named ourselves after a pub, but more importantly when we made a promise that we were going to do things differently.

And this commitment has stuck with us. It guides how we work, how we think and how we treat one another and can be expressed in a single word.

Freedom.

Our Freedom philosophy lives across our entire business from people, product and planning. It means we plan & buy media how we want, develop careers how we want, take holiday when we need it, invent tools when we need them, give people a platform to speak up, question and express themselves freely - but more importantly it has allowed us to create an amazing place to work.

We have a unique working environment and open structure which encourages personal development through client contact, teamwork, training, exposure to all media and internal teams – and a “sky’s the limit” approach to your growth within the agency.

the7stars is c300 passionate media people that are able to focus purely on creating great work for our clients. If thinking freely and with integrity is your bag, then the7stars is an agency you should meet.

the7stars has a bespoke and inspiring working culture. We operate a flat structure without job titles and encourage an entrepreneurial attitude where you get out what you put in.

We are looking for people who get excited by the solution, have ideas and are passionate about the ability of media to make a real difference to businesses.

You will be joining one of our client teams, working predominantly on a home appliance retail brand, helping to deliver bespoke, effective media strategies that support the client’s business objectives. Like the rest of the agency, the team is focused on doing the right thing for the client, acting with accountability and pace in a commercially driven environment.

Your role will sit at the heart of the account. You’ll be responsible for keeping across everything happening on the business — from budgets and channel plans through to live campaign delivery, performance and trading‑led changes — ensuring activity is well managed and the client feels confident and supported day to day. You’ll be a self‑starter with a strong sense of ownership, comfortable taking responsibility for how activity is planned, delivered and monitored.

You’ll work closely with clients and internal teams, bringing strong experience across digital planning, particularly channels such as paid social, online video, PPC and SEO. While the role is digitally focused, experience or understanding of offline channels — especially AV and audio — is a strong advantage.

You will be a core member of the account management team, helping ensure clients enjoy working with us and that we consistently deliver high‑quality, well‑considered work. You’ll also support performance and trading discussions, helping translate business priorities and feedback into clear next steps for media activity.

• Support the Planning Lead as a key day‑to‑day contact for clients, help to maintain strong working relationships and ensure they are kept informed of all activity on the account.
• Obtain briefs from clients and work with relevant teams to develop clear, well‑considered responses that align with business objectives and trading priorities.
• Use industry tools, client data and insights to build channel implementation recommendations across both digital and offline media.
• Create clean, well structured decks, updates and summaries that make digital performance easy for clients to understand and engage with. Present recommendations and media plans to clients, clearly explaining channel roles, delivery and rationale.
• Brief, manage and coordinate channel specialists to ensure high quality, timely work that reflects strategic priorities. Manage daily campaign operations to ensure accuracy, efficiency and quality control across all activity.
• Monitor live campaign performance, coordinate with channel teams and keep clients updated with a clear understanding of what is working and where adjustments may be needed.
• Coordinate and…