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Frontline Platform Engineer – Production Support
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-10
Listing for:
Zeour Ltd
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Zeour Ltd seeks a front-line technical support specialist to handle production deployments of GLARUS, Medi Care, GRAVIA and Smart Parking. You will triage incidents against SLA, escalate issues with reproducible bug reports, and ship configuration changes for live customer sites.
You will work directly with the engineers who built the systems, and write runbook updates to prevent recurring tickets, ensuring smooth and reliable operations for customer environments.
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